Frequently Asked Questions

About the Website

  • I cannot view Flash animations or games. What should I do?

    If you are using Norton Personal Firewall or Norton Internet Security, you may need to adjust your settings at the Norton ad-blocking settings adjustment page.

  • What is PlaySAFE?

    PlaySAFE mode creates a “gated” area preventing children from navigating away from the page selected for them. Learn more.

  • What is My Street?

    My Street is an easy, free way for you to create a personalized Sesame Street web page for your child. You can add favorite games, videos, Sesame Playlists, and photos to the page. Learn more.

  • What are Sesame Playlists?

    Sesame Playlists are a collection of fun and educational games and videos organized around an educational theme. Each playlist includes seven games or videos, and you can create your own playlist, too. Learn more.

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